Privacy Policy

Last Updated: January 7, 2026

Welcome to Gateway Limited ("Gateway," "we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

This policy is prepared in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of Hong Kong.

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

1.1 Information You Provide to Us

  • Contact Information: Name, email address, phone number, and mailing address when you fill out forms, subscribe to newsletters, or request support.
  • Account Information: If you create an account, we collect username and password details.
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

  • IP address and browser type.
  • Device information (mobile vs. desktop).
  • Operating system.
  • Pages viewed, time spent on pages, and clickstream data.

2. How We Use Your Information

We use your personal data for the following legitimate business purposes:

  • To provide and maintain our services.
  • To process transactions and send related information, including confirmations and invoices.
  • To communicate with you, including responding to your comments, questions, and requests.
  • Marketing: To send you technical notices, updates, security alerts, and support and administrative messages, as well as information about products, offers, and events offered by Gateway Limited.
  • To monitor and analyze trends, usage, and activities in connection with our services.
  • To comply with legal obligations and protect our legal rights.
Strict No-Sale Policy: We do not sell, rent, or trade your personal information to third parties for their independent commercial use. We only share data as described in Section 4.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

3.1 Google Analytics & Google Tag Manager

We use Google Analytics and Google Tag Manager to understand how visitors engage with our site. These tools collect information anonymously and report website trends without identifying individual visitors.

You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

3.2 Facebook Pixel (Meta)

We use the Facebook Pixel to measure the effectiveness of our advertising. This allows us to understand the actions people take on our website and reach audiences who have shown interest in our services. Data collected remains anonymous to us but is processed by Facebook in accordance with their Data Policy.

4. Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., email marketing platforms, payment processors), so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Gateway Limited, or protect against legal liability.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

7. Your Rights

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to:

  • Check whether we hold data about you and access such data.
  • Require us to correct any data relating to you which is inaccurate.
  • Ascertain our policies and practices in relation to data and the kind of personal data held by us.
  • Opt-out of direct marketing communications at any time.

8. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Gateway Limited
Email: info@gateway-enterprises.com